Technical Support - Spiteri Catering

How Can We Help Resolve Your Issue?

Our technical support team is ready to assist with troubleshooting and repairs. Please complete the form below with as much detail as possible to help us solve your issue quickly and efficiently.

Why We Need This Information

The details you provide help us to:

Identify your equipment - Model and serial numbers allow us to access technical documentation specific to your unit
Verify warranty status - Purchase date and invoice number help us confirm your warranty coverage
Diagnose the problem - Detailed descriptions and error codes help our technicians understand the issue before visiting
Prepare for repair - We can bring appropriate parts and tools for your specific problem
Optimise our response - Visual evidence helps us troubleshoot more effectively

Your information is kept confidential and used only to resolve your service request.

Response Times

We prioritize minimizing downtime for your business:

Initial response: Within 4 business hours
Emergency repairs: Same day when possible
Standard service: Within 24-48 hours

Response times may vary based on parts availability and technician schedules.

Contact Information

For urgent matters, please call us directly:

Technical Support: +356 2156 0780

Email: [email protected]

Available Monday - Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM - 1:00 PM

Submit a Support Request

Please provide as much information as possible.
This will help us resolve your issue quickly.

Your Contact Information

Your Name *

Email Address *

Phone Number *

Company Name

Equipment Details

Product Model *

Serial Number *

Purchase Date

Invoice Number

Issue Details

Detailed Description of the Issue *

Error Codes (if any)

Actions Already Taken to Resolve the Issue

Upload Photos or Videos (Optional)

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